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Doctoral Thesis
DOI
https://doi.org/10.11606/T.3.2004.tde-17072024-090932
Document
Author
Full name
Giuliana Bonatelli Dario
Institute/School/College
Knowledge Area
Date of Defense
Published
São Paulo, 2004
Supervisor
Committee
Taniguchi, Celio (President)
Carvalho, Marly Monteiro de
Martins Filho, Protásio Dutra
Morooka, Celso Kazuyuki
Szajnbok, Moyses
 
Title in Portuguese
A voz do cliente no desenvolvimento de projetos de cascos de chatas para o transporte fluvial a granel.
Keywords in Portuguese
Casco de embarcações
Chata
Desdobramento da função qualidade
Abstract in Portuguese
Este trabalho apresenta uma breve revisão sobre o QFD e suas versões, na voz do cliente e nos processos de tomada de decisão. Apresenta também considerações sobre o método tradicional do projeto de embarcações fluviais bem como o cenário do transporte fluvial. É na voz do cliente, no seu desenvolvimento e na sua aplicação que este trabalho se baseia para o emprego no projeto de cascos de chatas para o transporte fluvial. Os clientes incluem os tripulantes, armadores, agências reguladoras, sociedades classificadoras, donos de carga, instituições e projetistas. O trabalho se desenvolve por meio de entrevistas e questionários e suas análises e discussões sobre os itens apresentados. Ao final, apresenta-se um procedimento que tem a intenção de tornar o método aplicável para o projeto de embarcações.
 
Title in English
Untitled in english
Keywords in English
Deployment of the quality function
Flat
Vessel hull
Abstract in English
This work presents a brief review of the QFD method and its main versions used on "voice of the client" and on decision-making processes. It also considers the traditional methods used in the designing of river cargo boat, as well as the scenario of river transportation. It is in the voice of the client process, and in its application that this work is based. The method it is employed in the design of barges for river transportation. The clients considered include the crew, ship owners, regulatory agencies, classification societies, cargo owners, research institutions and designers. This work was developed through interviews and questionnaires and includes the corresponding analysis and discussions on the presented items. As a conclusion, a procedure is developed with the intention to facilitate the use of the method to the design of river barges
 
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Publishing Date
2024-07-17
 
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