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Master's Dissertation
DOI
https://doi.org/10.11606/D.96.2008.tde-17052008-124726
Document
Author
Full name
Helio Afonso Braga de Paiva
E-mail
Institute/School/College
Knowledge Area
Date of Defense
Published
Ribeirão Preto, 2008
Supervisor
Committee
Neves, Marcos Fava (President)
Carvalho, Dirceu Tornavoi de
Spers, Eduardo Eugenio
Title in Portuguese
Proposta de método de planejamento e gestão estratégica de marketing para empresas organizadoras de eventos em redes de turismo
Keywords in Portuguese
Estratégia
Eventos
Marketing
Abstract in Portuguese
Esta é uma dissertação de caráter teórico-empírico que apresenta como resultado uma proposta de método ou seqüência de etapas com conceitos, análises, "ferramentas" e atividades fundamentais para realização do planejamento estratégico de marketing nas empresas organizadoras de eventos vistas como empresas inseridas em redes de organizações que atendem a demanda do turismo de eventos. Para se chegar a proposta de método foi realizada a revisão teórica de quatro obras e seus métodos, encontradas na literatura em marketing, turismo e eventos. As etapas (com suas atividades e análises) propostas nos métodos estudados foram selecionadas, reunidas e "enriquecidas" com o enfoque de rede e análises adicionais. No campo empírico, antes de ser estruturada e apresentada definitivamente, a proposta de método foi apresentada a especialistas e gestores de empresas organizadoras de eventos em entrevistas, na busca de contribuições. Os conhecimentos tratados na revisão teórica em contato com a experiência prática levantada nas entrevistas permitiram estabelecer um diálogo entre a combinação das teorias que compuseram o método pré-estruturado a partir de outros métodos e a prática dos gestores e especialistas gerando como resultado um novo conhecimento para a gestão de marketing de eventos.
Title in English
Proposition of strategic marketing planning and management method for events organizer companies at tourism networks
Keywords in English
Events
Marketing
Strategy
Abstract in English
This is a theoretical and empirical dissertation which presents as result a proposal of method or sequence of steps with concepts, analysis, "tools" and fundamental activities to the strategic marketing planning process at the special events organizer companies, seen as companies inserted in networks of organizations that deal with tourism events demand. In order to reach the method's proposal it was made a review of four books and its methods, found in the marketing, tourism and special events literature. The steps (including its activities and analysis) proposed at the method were selected, grouped and improved with the network focus and additional analysis. At the empirical field, before have been structured and presented definitively, the method proposal was presented to specialists and managers of events organizer companies on interviews in search of contributions. The knowledge collected by the theoretical review in contact with the practical experience raised from the interviews allowed establishing a dialog between the combinations of theories that composed the prestructured method from the other methods and the practice of specialists and managers generating as result a new knowledge for the marketing management of events.
 
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HelioAfonsoBPaiva.pdf (1.43 Mbytes)
Publishing Date
2008-05-19
 
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