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Doctoral Thesis
DOI
https://doi.org/10.11606/T.27.2006.tde-07052009-152235
Document
Author
Full name
Roseli Pioli Zanetin
Institute/School/College
Knowledge Area
Date of Defense
Published
São Paulo, 2006
Supervisor
Committee
Freitas, Sidinéia Gomes (President)
Batista, Leandro Leonardo
Garcia, Maria José Guerra de Figueiredo
Kunsch, Margarida Maria Krohling
Raij, Cleonice Furtado de Mendonca Van
Title in Portuguese
Poder, cultura e instituições de ensino superior particulares (IES): desempenho e comunicação
Keywords in Portuguese
Comunicação
Cultura
Desempenho
Metáfora
Narrativa
Paixões
Poder
Abstract in Portuguese
Esta tese tem como objetivo verificar em que medida as relações de poder e cultura interferem nos processos administrativos e no desempenho das Instituições de Ensino Superior (IES) particulares. A hipótese norteadora da pesquisa é a de que é esta relação entre cultura e poder, associada à insegurança instigada pela competitividade que ativa tensividades e propiciam discursos inovadores com práticas conservadoras. O levantamento teórico contribuiu para a compreensão dessas organizações e de suas relações socioculturais. A pesquisa de campo revelou: a maior parte das IES privadas visitadas, independente do seu tamanho, não possui programas de integração e de interação dos indivíduos. Devido à sua origem de colégio e por serem empresas familiares, predomina a cultura patriarcal, o que permite a informalidade, centralização de poder, administração burocrática e tradicional. Quanto à comunicação, ou é compreendida como recursos tecnológicos de informação, ou como propaganda e marketing. As ações comunicativas são, via de regra, dirigidas ao público externo e à captação de alunos, em função do objetivo empresarial com vistas ao custo / lucro. Concluiu-se que as IES particulares visitadas precisam conhecer melhor o papel do profissional de relações públicas e entender a comunicação como função estratégica para cumprir sua missão com qualidade, atingir seus objetivos, cultivar seus valores, integrar e aproximar seus públicos.
Title in English
Poder, cultura e instituições de ensino superior particulares (IES): desempenho e comunicação
Keywords in English
Communication
Culture
Passions
Performance
Power
Abstract in English
The aim of this thesis is to check how the relations of power and culture interfere with the administration processes and with the performance of the Private Superior Teaching Institutions.The guiding hypothesis of the research states that it is this relationship between culture and power, allied to the insecurity fomented by the competitiveness which activates tensitivenesses and propitiates innovatory speeches with conservatory practices. The theoretical research contributed to the understanding of these organizations and their social-cultural relationships. The field research detected: most Private Superior Teaching Institutions that have been visited, not considering their size, don`t have programmes of either integration or interaction among the individuals. Because of having started as grammar-schools and because they are family companies, the patriarchial culture still dominates;this favours the informality, power centralization, burocratic and traditional administration. As for communication, this is understood as information technological resourses, as advertisement and marketing. The communicative actions usually aim the outside public and the calling of new students, because of the company aim which considers the cost/profit. So, it is concluded that the Private Superior Teaching Institutions that have been visited need to know much better the role of the public relations professional and understand the communication as a strategical function in order to fulfil their vocation with quality, to reach their aims, to keep up their values, to integrate and to approximate their public.
 
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2520859.pdf (830.41 Kbytes)
Publishing Date
2009-07-01
 
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