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Doctoral Thesis
DOI
https://doi.org/10.11606/T.12.2013.tde-26112013-195832
Document
Author
Full name
Alexandre Sanches Magalhães
E-mail
Institute/School/College
Knowledge Area
Date of Defense
Published
São Paulo, 2013
Supervisor
Committee
Reinhard, Nicolau (President)
Marques, Jane Aparecida
Viana, Adriana Backx Noronha
Mazzon, Jose Afonso
Nogueira, Antonio Roberto Ramos
Title in Portuguese
Social commerce no Brasil: uma perspectiva do usuário
Keywords in Portuguese
Comércio eletrônico
Comércio social
Internet - Aspectos econômicos
Mídias sociais
Redes sociais
Social commerce
Social media
Varejo
Abstract in Portuguese
A internet tem apresentado forte crescimento desde o final dos anos 1990. Na metade dos anos 2000, o fenômeno das mídias sociais inicia-se. No Brasil, o Orkut foi um dos desbravadores desde novo mercado, hoje dividido por empresas como Youtube, Facebook, Linkedin, Twitter e tantos outros. O internauta brasileiro adotou as mídias sociais e aparece na lista de maiores usuários desta mídias. Aconteceu isso com o Orkut, acontece isso com o Youtube, com o Facebook, com o Twitter, e o fenômeno merece ser acompanhado de perto pela academia. Pesquisando sobre o crescimento das mídias sociais, apareceu uma maneira de vender produtos, um misto de e-commerce e mídia social, chamado de social commerce. Nele, uma empresa oferece um produto para um usuário de mídia social, para que este presenteie um amigo ou conhecido nesta rede social, baseado nas declarações deste amigo ou conhecido. Seria este modelo viável no Brasil? Quais os elementos importantes para que esse tipo de comercio avance no Brasil? Este é o objeto de estudo desta tese de doutorado.
Title in English
Social Commerce in Brazil: an user perspective
Keywords in English
E-commerce
Internet - Economic aspects
Media
midia
Retail
Social
Abstract in English
The internet hás been presenting a strong growth since the final of the 1990´s. In the middle of the years 2000, the social media fenomenon started in Brazil. Orkut is one of the first players in this market, but nowadays companies like Youtube, Facebook, Linkediin, Twitter among others divide the user´s attention. The Brazilian internet users adopted the social media and appear on the top of the all lists, being considered a have user os this kind of media. It was true with Orkut, and it is also happening with Youtube, Facebook and Twitter and it must be focused by researchers and intellectuals. While researching about the social media growth, it was found in articles a new way to sell products, a mix of e-commerce and social media, named social commerce. In this model, a e-commerce company offers a product to a social media user, so this person can give a present to a contact or friend, which is a contact in this same social media, all based on the profile of this contact or friend. Would be this model profitable in Brazil? Which elements are important to develop it in the country? This is the focus of this study.
 
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Publishing Date
2013-12-13
 
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