A proposal for systematizing the process of performance improvement and change m...

Customer relationship management using multicriteria decision making methods: application...

Information search and identification practices in benchmarking used by large size...

Proposal for design performance indicators as strategic support

Evaluation of the adequability of artificial neural network and neuro-fuzzy systems...

A comparative analysis of the methods Fuzzy TOPSIS and Fuzzy AHP to supplier sel...

Prototype of a Benchmarking data repository

An exploratory study on performance and knowledge management in industrial clust...

Development and application of a performance measurement tool in capital goods c...

Study and systematization of the benchmarking object of study identification