Evaluation of the Viability of Mapping Costumer Tasks in Service Processes

The influente of structure and work organization in quality services: a case study...

Proposal of strategic planning model for professional services - a case study in...

Using competitive intelligence to interpret the environment: a study based on enterprises...

Creative economy and its indicators: a proposed index for Brazilian cities

Lot sizing and sequencing in the personal hygiene consumer goods industry

Branch-and-bound method application in a single machine earliness/tardiness scheduling...

Performance evaluation and its impact on academic work

Lean production practices in the context of construction and maintenance of utility...

Open collaboration in the organizations and the organizational performance